All orders to be packed individually will be charged on size. Drop-shipments are 5% additional. Orders are shipped out quickly within 1-2 business days via USPS. If in stock Custom Orders may take 5-9 business days.Orders over 35 items may take 5-7 business days to complete since everything is handmade to order. International orders are calculated by weight and ship promptly.
Returns & Exchanges
NO RETURNS. We hope you enjoy our items you have ordered, as much as we have enjoyed in some cases custom making them for you. However. Since they are custom they are non-returnable. If Items broken/damaged in their original packaging a exchange can be made. Shipping costs and gift cards cannot be refunded. Since they are custom and we are human- errors on our part will be fixed and shiped/ delivered on HITCH.
Once approved and we receive your returned goods from your online order, within the 5 day deadline. We will ship another one out right away.
Please reach out to us if there is a problem
Babylon NY 11702
MUCH <3 Joe & Justina